Take Control
The increasing number of stories involving violence in the workplace is alarming. Downsizing, reductions in force, lay-offs, furloughs, lack of pay increases, and more have us all on edge. Some people have simply reached the ends of their ropes during these difficult economic times, and the violence spills out onto innocent people around them.
However, for employers this problem is not necessarily beyond your control if you keep a few components active within your workplace programs. Remember, most people will obey the rules, and those who may commit violence will often exhibit signs before acting out.
Keep the following in mind to take a preventative approach...
1. Screen out potential violence during your selection/hiring process. It can be done under normal and acceptable guidelines.
2. Have a written policy in place regarding violence and threatening activities. Zero tolerance is always recommended.
3. Assemble a crisis management team with representatives from HR, Executives, Medical, Operations, and other key functions.
4. Train your supervisors and front desk greeters.
5. Promote compliance.
Not all workplace violence can be prevented or stopped, but a few reasonable steps can make a difference. If one life is saved, it will be worth any amount of effort and expense.
As always, let us know if we can help.
- Lou G.

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